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certifying your individual staff members

Certified Consultants Requirements
 
Certified Engineer Requirements
 
Once you have chosen between becoming a Certified Service Provider or Certified Solution Provider, the next step is to ensure that your staff is educated about eBay features, policies, best practices, and when applicable- technology. eBay has created individual certifications to ensure that your sales teams, support staff, account managers, and programmers know eBay.
 
The primary purpose of certifying individuals is to support the certification of your company.
 
eBay utilizes training and exams as the most objective way to measure the knowledge level of individuals in order to certify them. eBay Provider Education will provide your employees and contractors with a broad array of knowledge about eBay features, policies, and best practices to make solid recommendations that will grow your customers' businesses.
 
We reward companies that have the majority of their employees and contractors certified. This allows your customers to feel confident that the transactions you assist them with will go smoothly.
 

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