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This type specifies the information included in a complaint request.

Type that uses AddComplaintRequestData

AddComplaintRequest

Call that uses AddComplaintRequestData

Fields

Field
Type
Description
affectedPackages
array of string
This array specifies a list of packages, specified by their packageId, affected by the issue causing the complaint.

Package ID values are returned when creating a package through the createPackage method

This array is required if the complaint being filed is for a missing package.
complaintDate
The date in which the issue associated with the complaint occurred.

Format: YYYY-MM-DDTHH:MM:SS.SSSZ
complaintReason
This string specifies the reason the complaint was filed.

Max length: 200 characters
complaintType
The type of complaint being filed.

Valid values:
  • ABNORMAL_COLLECTION_COMPLAINT
  • LOST_PACKAGE_COMPLAINT
preferenceId
The unique identifier of the address associated with the complaint.

This field is required if the complain being filed is associated with a specific address.
remark
A remark to the seller themselves.