Formal eBay support comes from the Developer Technical Support team. You must be a registered eBay developer with active support to interact with Developer Technical Support. If you exhaust your ability to debug your application, or if you think you have encountered a bug in an eBay interface, you can contact Developer Technical Support for help.
Create a support request
To create a support request, go to the AI-Assisted Support tab of the Developer Technical Support page and use AI-Assisted support feature to create tickets.
Additional Help Resources
In addition to the resources that directly support your eBay application development, the following resources provide details on the rich eBay feature set:
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eBay Buying Customer Service Help pages—Business support page that provides information on buying, such as how bidding works, payments, shipping and tracking items, managing purchases, and working with sellers.
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eBay Seller Center—Business support page that provides sellers with information on listing and marketing, running a store, shipping, and service and payments.
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eBay Customer Service Help—eBay’s primary customer support page.
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eBay Policy Index—Index page of eBay’s buying and selling policies.
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eBay Motors Support—Business support page for eBay Motors.